This call for proposals aims to produce new or enhanced evidence-based ICT solutions and tools to facilitate the efforts of public administration at EU, national and local levels to manage the integration of migrants into European host societies. The aim is to allow developing and deploying the necessary processes and services in the view of the efficient identification and inclusion of migrants. They should also facilitate communication with migrants and their access to services such as community language teaching, education, training, employment, welfare and healthcare systems. At least one of the below points should be addressed in the proposal:

1. The management of migrant integration can be facilitated, e.g. by matching their skills with those needed in the Member States and Associated Countries, by designing tailored training programmes or by creating specific decision support tools;

2. Better and customised services can be delivered to match the needs of migrants;

3. More efficient integration strategies can be defined and implemented at local level for a sustainable inclusion of migrants and a fact-based public perception of migration.

Proposals should address at least one of the 3 points above, which should be piloted against a set of clearly defined goals. Furthermore, it should engage all actors and consider the potential for co-creation work with migrant in the design and delivery of services. In addition, proposals should demonstrate the reusability or scalability at European level and should develop strong and realistic business plans to ensure the long-term sustainability as well as take up of the results by the identified users. They should also engage multi-disciplinary and multi-sectoral teams to explore the complexity of this challenge, to identify the necessary changes, and the risks and barriers to their implementation, including cultural questions.

The Commission considers that proposals requesting a contribution from the EU of between EUR 3 and 4 million would allow this specific challenge to be addressed appropriately. Nonetheless, this does not preclude submission and selection of proposals requesting other amounts. Priority will be given to fund at least one project in each of the above-mentioned three priority areas, subject to eligibility and reaching sufficient quality threshold under award criteria.